23 March 2012, baked by Frances Berriman
“UX” as a single person’s role strikes me as a red herring. User experience is everyone’s job to get right — from making sure servers respond quickly to having buttons that seem tangible and copy...
View Article27 April 2012, baked by Frances Berriman
I’m continually surprised by those that tout their “user-centred” design approach, when it comes to developing digital services. Who else is there to design for, if not the users?
View Article28 May 2012, baked by Frances Berriman
My colleague and friend, James Weiner, brought to my attention this fascinating read from IBM: Designing for Usability. I think what’s most interesting about it is how sound the advice is some 30...
View Article23 June 2012, baked by Frances Berriman
Writing on the trip home from TXJS today, I realise I just gave my first talk in over 18 months and that for the first time I wasn’t scared. I wonder what’s changed? I’d been putting off doing any...
View Article19 July 2012, baked by Frances Berriman
Here in the UK, summer has been cancelled and we’re awaiting the hoards for the Olympics in a couple of weeks. It struck me that it’s the perfect time to take a break—and I mean a real one—and escape...
View Article23 August 2012, baked by Frances Berriman
My dad emailed me over the weekend, to ask if I’d seen lingscars.com. He wasn’t sure what to make of it—should he laugh or despair? I, of course, had seen it before. Phil Hawksworth uses it in his...
View Article26 September 2012, baked by Frances Berriman
If you’re feeling like you’re having a down day at work — everything seems mundane, ordinary, unexciting, or you don’t know why you’re there — explain what you do to someone. Tell them about what...
View Article26 October 2012, baked by Frances Berriman
This month, our team did the first non-beta release of our new site, www.gov.uk. We’ve been very careful to refer to it as a release, rather than a launch. Launching insinuates a thing is done—that...
View Article17 November 2012, baked by Frances Berriman
After the launch of www.gov.uk, the coverage we were most excited about was that in the printed press, particularly those found in glossy design magazines. This is not to say that we didn’t have any...
View Article28 December 2012, baked by Frances Berriman
After a year of reading small gems of opinion from the bakers, the main point that sticks for me is how much of the advice on here is timeless. It’s good to feel that we’re in a phase where we’re...
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